Uplent Privacy Policy
Last updated: September 8, 2026
Uplent (“Uplent,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, request a website preview, contact us, become a customer, or otherwise interact with Uplent.
Information We May Collect
Depending on how someone interacts with Uplent, information may include the following.
Contact information
- Name
- Business name
- Email address
- Telephone number
- Mailing or business address
Business information
- Website URL
- Industry
- Services offered
- Business goals
- Service areas
- Business contact information
- Information submitted through website-preview or sales forms
Customer account and service information
For customers, this may include service selections, project information, website content, domain information, CRM information, integration information, customer-service communications, billing records, and support requests.
Payment information
Payments may be processed through third-party payment processors. Uplent may receive transaction information such as payment amount, payment status, date, and limited billing information.
Technical and website information
- IP address
- Browser, device, and operating system
- Pages viewed and website interactions
- Referral source
- Approximate location based on IP address
- Visit dates and times
- Cookies or similar technologies
How We Use Information
We may use information to:
- Provide Uplent services
- Respond to inquiries
- Prepare requested website previews
- Contact prospective customers
- Develop and maintain websites
- Configure customer-growth systems
- Operate CRM features
- Configure AI-assisted functionality
- Provide support
- Process payments
- Send service communications
- Improve our website and services
- Measure website performance
- Prevent fraud and abuse
- Secure our systems
- Comply with legal obligations
- Enforce agreements
- Market our services where permitted
Website Preview Requests
When someone requests a free website preview, Uplent may use the information supplied to review their business, research publicly available business information, review their current website and online presence, identify possible improvements, prepare a personalized concept, contact them regarding the requested preview, and discuss Uplent services.
Submitting a preview request does not obligate you to purchase Uplent services.
Email and SMS Communications
Uplent may send transactional communications, relationship and service communications, communications you request, and marketing communications where permitted.
Marketing emails should contain applicable unsubscribe functionality. Marketing SMS and text communications will be sent only where Uplent has an appropriate lawful basis or the required consent. You may opt out of marketing communications using the method provided in the message.
Opting out of marketing does not stop necessary service-related communications for an active customer.
How Information May Be Disclosed
Information may be shared with service providers reasonably necessary to operate Uplent, such as:
- Hosting providers
- CRM providers
- AI providers
- SMS providers
- Email providers
- Telephone providers
- Payment processors
- Analytics providers
- Scheduling platforms
- Domain registrars
- Cloud providers
- Automation providers
- Security providers
- Professional-service providers
Information may also be disclosed:
- At your direction
- With your consent
- To comply with law or legal process
- For fraud prevention, security, or safety
- In connection with a merger, acquisition, restructuring, or sale
Uplent does not sell personal information merely because someone submits a website-preview request.
Client Customer Data
Uplent customers may use Uplent systems to process information about their own customers, prospects, or leads. The Uplent customer generally determines why and how that data is used, while Uplent processes information as needed to provide the contracted services.
Uplent customers remain responsible for their own privacy notices, customer relationships, consent practices, and legal obligations.
Data Security
Uplent uses reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
Uplent may retain information as reasonably necessary for providing services, recordkeeping, legal compliance, resolving disputes, enforcing agreements, fraud prevention, and security.
Third-Party Services
Uplent may use or link to third-party platforms. Those platforms have their own independent privacy practices and terms, and we encourage you to review them.
Children
Uplent provides business services, and this website is not directed to children.
Privacy Rights
Depending on applicable law and your location, you may have rights concerning access to your information, correction, deletion, information regarding processing, and certain opt-outs.
We may need to verify your identity before responding to a request. Available rights depend on the law that applies to your situation.
Contact
Questions about this page? Use the contact form on our website and we'll get back to you.